Shipping policy

Armone Music Co. – Shipping Policy

At Armone Music Co., we aim to get your order to you as quickly and safely as possible.

⏱ Dispatch Time

All orders are processed and dispatched within 2–3 business days.
Business days are Monday to Friday, excluding public holidays.

🚚 Shipping Methods & Costs

Standard shipping and express options are available at checkout.
Shipping costs are calculated based on your delivery address and selected service.

📦 Delivery

Estimated delivery times depend on your location and chosen shipping method.
Delivery times are estimates only; we are not responsible for delays caused by shipping carriers or unforeseen events.

⚠️ Risk and Responsibility

Once your order is with the carrier, risk passes to the customer.
Please inspect your package upon receipt and contact us immediately if it arrives damaged or incorrect.

🌏 Australian Orders Only

Currently, we ship exclusively within Australia.

↩️ Return Eligibility

Where a return is requested, please contact Armone Music Co. with details of the issue before returning the product.

Returns may be accepted where:

The product is faulty or defective.
The product has arrived damaged.
An incorrect product has been supplied.

We may request photographs, video, or other information to help us assess the issue before authorising a return.

Our return arrangements are provided to assist customers with eligible product issues and do not constitute a general change-of-mind return policy.

Please do not return a product until the return has been authorised and return instructions have been provided by Armone Music Co.